Cookie Policy

This Cookie Policy explains how advox GmbH (“we”, “our”, or “us”) uses cookies and similar technologies on our website and services available at https://www.advox.io.

1. What Are Cookies?

Cookies are small text files stored on your device by your browser when you visit a website. They are widely used to ensure websites function correctly, improve performance, and provide insights into user behavior.
Cookies can be “session-based” (deleted when you close your browser) or “persistent” (stored until they expire or are manually deleted). They may be placed directly by us (“first-party cookies”) or by third-party services we integrate (“third-party cookies”).

2. Why We Use Cookies

We use cookies and tracking technologies for the following purposes:
a) Strictly Necessary Cookies
These are essential for the functioning of our website and platform. They include authentication tokens, security cookies, and session management tools. These cannot be disabled and do not require user consent.
b) Analytics Cookies
Used to collect anonymized data on how visitors use our site (e.g. pages visited, device type, bounce rate). These help us improve our user experience and optimize site performance. We use tools like Google Analytics 4 (GA4) for this purpose.
c) Marketing and Retargeting Cookies
These cookies track browsing activity across websites to serve personalized ads and measure campaign effectiveness. This includes tools like:
Meta Pixel (Facebook)
Google Ads
YouTube video embeds (tracking behavior)
These cookies require your prior consent and are only activated once granted via our cookie banner.

3. How Consent is Managed

We use a Consent Management Platform (CMP) that allows you to accept or reject optional cookies upon your first visit. You can also update your preferences at any time via the “Cookie Settings” link in the website footer.
Consent is recorded in accordance with the requirements of the GDPR and the Austrian Telecommunications Act (§ 165 TKG).

4. International Data Transfers

Some third-party tools we use (e.g. Google, Meta) may transfer your data outside the European Union. Where applicable, we ensure such transfers are governed by Standard Contractual Clauses (SCCs) or other approved safeguards in line with Chapter V of the GDPR.
You can learn more about these providers’ privacy practices in their respective policies:
Google Privacy Policy
Meta Privacy Policy

5. How to Control Cookies

You may manage cookie preferences by:
Using the CMP panel on our site to grant or revoke consent
Configuring your browser settings to block cookies or notify you when a site attempts to set one
Clearing cookies manually from your browser at any time
Please note: disabling cookies may impair some functions of the website or platform.

6. Your Rights

For more information on how we handle personal data, your data protection rights, and our contact details, please refer to our Privacy Policy.
You may exercise your rights under the GDPR by contacting us at: dataprivacy@advox.io

7. Full Cookie List

You can view a real-time, detailed list of all cookies used — including provider, category, and retention period — by accessing our Cookie Banner